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ELITE TONER SUPPLY · RETURNS
Returns and printer-match support
Your return window
You can return a supply for 30 days from delivery. We cover the return shipping cost. Send us the order number and we will issue a prepaid return label, so a supply that turned out to be the wrong one costs you nothing to send back.
What we accept back
Anything can come back: sealed, opened, or already installed and tried in the printer. If it is not the right supply for you, we take it back — we do not ask you to prove why.
Before ordering
Check the printer model and cartridge code on the product page. Our printer guide can help you confirm a match before placing an order.
If something is wrong
Contact support with your order details before returning a product so the team can confirm the next step and send your label.
